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Making every word count

People do not read websites like newspapers or books. Reading from a computer screen is a more laborious process and can be 25% slower than reading from paper. Readers are put under pressure to scan the page and select information relevant to them.

With this in mind, writing copy for your site can seem terrifying.   How do make sure visitors find what they want? How can you engage them more? Writing good content is not impossible but it does take practice.  Here are our top ten tips to get you started:

  1. Headlines should tell users what the page is about. Being too clever can backfire.
  2. Make the first sentence after the heading count.
  3. Use 50% less copy than you would for printed material. If you have more to say, move it to secondary pages or make it available to download as pdf.
  4. Put keywords, statements and important information in bold. This helps users pick out what is important to them quickly.
  5. Break copy up. Use bullet points and sub-headings to make copy more scannable and easy to read.
  6. Structure copy using the inverted pyramid style so users get the most important information first before drilling down to detail.
  7. Avoid marketing language. This bogs users down with unnecessary words to process. They need to get information quickly. It can also turn them off.
  8. You don’t have to be polite. This delays users so “welcome”, “please” and “thank you” can be dropped without being rude.
  9. Avoid using “Click here”. As well as being lazy, it is a no-no for disability standards. Replace it with an action and tell you reader what will happen, e.g. Visit the MintTwist blog for awesome posts.
  10. FAQ and Help pages should get to the point. Don’t be afraid to say yes or no – it’s the answer people are looking for. Say it, then explain.

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MinTwists’s August meetup debated the benefits to businesses of creating a mobile websites or mobile applications to communicate with their target customer groups in a manner optimised for mobile platforms.

In essence should a dedicated mobile platform be created, or should businesses simply allow their mobile users to be served up their ‘normal’ website in whatever way the browser software on the given mobile platform chooses to do so?

It’s a tough question and one which the group mostly debated from an ROI perspective. Given that mobile usage rates in the UK are still fairly low (5% of a websites traffic may come from mobile users), one might be tempted to conclude that for typical small and medium sized b2b businesses the answer is no.

However, it is not that clear cut.

Firstly, there is the issue that mobile usage is growing incredibly quickly (see article : What will Smart Phones Do to our Websites? for more on this) and there may well be material benefits for ‘getting in quick’ (including SEO benefits).

Secondly there is ‘how mobile users are behaving issue’. The data is not entirely accurate at the moment – but early signs are clear: mobile users do not use the internet in the same way on their mobiles as they would do on their PC’s or laptops.  Usage is driven by factors such as location (users accessing their mobile devices to find information on ‘where they physically are at the moment’) and impulsivness (users accessing their mobile devices to find an answer to a fairly immediate question/problem).  Factors such as these all feed in to the ideal way in which the information should be presented to the mobile user, i.e. b2b businesses could have a ‘mobile optimised homepage’ that clearly presents a clickable telephone number link and clickable interactive google map so that visitors to the business can quickly get the information that they may be after if they are accessing the website from a mobile device.

A difficult topic for business oweners and marketing manager to grapple with; here are MintTwist’s high level thoughts on the subject …

  • Mobile is an important consideration, however, it is not necessarily a vital immediate concern for ‘most’ small businesses (because well designed website designs will render correctly already).
  • The trend towards increased mobile usage is growing.
  • The differing user goals and usage habits of users on mobile platforms needs to be properly understood on a case by case basis for a useful and quality mobile solution to be delivered.
  • The group felt that businesses that should be immediately addressing mobile users (because they could potentially see a real ROI) are:
  1. Businesses with large visitor numbers
  2. Media businesses
  3. Some retail (e-commerce) businesses
  4. Businesses running functional websites / website applications
  • Other groups of businesses may want a mobile solution (even if it won’t provide them a clear ROI) for other reasons (e.g. to get ahead of the competition, brand identity etc).
  • Two main categorisations of mobile website solution exist, these are outlined by the information chart below:
Solution Useful for situations like … Ballpark Costs Useful for businesses like …
Mobile websites (extra pages that are specially built to be auto-delivered to mobile users) Making a ‘normal’ website have a dedicated set of page(s) that will show up (in a manner optimised for small screens) when a user goes to the website on a mobile phone.  Principal Benefit: Increased conversion rates from mobile users. From £3k e-commerce / Retailb2b businesses with very high visitor numbersb2c brands
Mobile Apps and/or Web Apps* (Android, Apple, Web apps that are downloaded) Information that can be delivered in a potentially highly functional and potentially highly interactive way.  Principal Benefit: Increased engagement levels/brand identity. £5k++ Any big brandApplication/Web service vendors

Thoughts and feedback on this post are very welcome :)

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What effects will smart phones have on websites in 2012 and beyond?

All the data coming out of the researchers suggests that the trend towards smart phone/tablet usage and away from desktop/laptops is taking hold.  E-Consultancy are reporting that 57% of US professionals say that they will use a smart phone or tablet device as their primary source of internet usage (vs a PC).  They are also predicting a rise in the proportion of online spend that is dedicated to Mobile, today in 2011 it is 15%, in 2015 it is predicted to be 64%.

What does this mean for our warm and snuggly websites?

Maybe not that much.  As is the way with things, they tend to evolve rather than spontaneously transform (albeit at a speedy pace in the digital world).  The same E-Consultancy data appears to show that the focus of mobile spend is around 3 areas – the mobile web, mobile search and social networking.

Some more examination of these phenomena reveals that they are all in fact evolutions and in some cases the same animals as those faithful ‘old’ websites that we know and love so well.

What does this mean for my business?

Mobile Search

Mobile Search

Mobile Web

The vast majority of updated websites will be compatible with Smart Phones, HTML5 based websites are entirely supported.

Moving forward, it is worth considering creating a mobile version of the existing site, this means presenting the content in a way that is ‘mobile friendly’, i.e. short, concise with a focus on contact information.  This need not be an expensive addition to your brief – correctly put together it would be an extension of the existing website system.

Mobile Search

Again, if you are engaging an SEO or Web Marketing agency, Mobile search will be partially covered by the traditional SEO work that is taking place.

Moving forward, if the website system has been designed in a manner in which it supports both platforms as mentioned above, the job of specifically optimising for mobile platforms should be a natural extension to the SEO campaign work and mean only a minor increase in budget.

Social Networking

The Social Networks have been quick to capitalise on the Mobile Web and have extended their systems intelligently to support mobile platforms.  They have designed new front-ends, optimised for the mobile experience that leverage the same application and database systems that power their PC and laptop interfaces.

In order to be successful here, businesses need to engage in a progressive Social Network marketing campaign that is integrated with the SEO (the Social Networks will make the technology work).  By doing this, businesses will be able to leverage their website and SEO plays to improve the outputs of their social endeavours.  It’s all about good old-fashioned strategy and correctly done it results in more potential customers engaging the website via online channels – from the mobile, PC and the of course the real world also :)

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Quantum Levitation

Quantum levitation on a small scale has been around for some time. This video shows it in action:

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Happy 34th Birthday Star Wars

34 years ago, in a galaxy far far away, an epic trilogy was born.

If you were old enough, you may have seen the teaser trailer when it first came out. The trailer makes the film out to be quite dark with omnious music and threatening voice over. According the to the trailer it is “The story of a boy, a girl and a universe” and “A big spralling space saga of rebellion and romance”. It is also “Ahead of it’s time” (cue cut to C3P0).

One notable omission from the trailer is John Williams’ score. Presumably it had not been recorded at the time.

At MintTwist it is almost mandatory to be a Star Wars fan, and memorabilia encouraged at all desks:

Chewy and Boba play nicely

Chewy and Boba play nicely

Some MintTwist team members bear more than a passing resemblence to characters in the series:

Silvio and Luke

Silvio and Luke

Silvio Rainoldi – php developer or saviour of the universe?

Gedi and Hans

Gedi and Hans

Gediminas (Gedi) Burinskis – php developer or space cowboy?

Alexis and Chewbacca

Alexis and Chewbacca

Alexis Pratsides – Director or Wookiee?

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Website Planning that Pays

Before embarking on re-designing and re-building your marketing website it may well pay to do a little ‘website planning’ first. Assuming that the primary purpose of your business website is to market the products and services of your business to potential and existing customers there are two main questions that you will need to be clear on before proceeding.


1. What do you want your Website to say?

Normally, you will want your business website to clearly spell out the main benefits of your products and/or services. Ideally this will be done in a language and style that will engage the types of customer groups that your business serves.


2. Who do you want your Website to say it to?

The marketing website is for your customers. What types of people are they? Can your customer base be categorised into distinct groups? Are your customer groups buying the same or different prducts and services? Do they buy for the same or different reasons?

customer groups

Identify target customer groups and associated products and services


What do we do next?

Well, there is still more planning work to do. Beyond these two questions there are further steps in a website planning process (see the article ‘Planning the Perfect Website‘, by MintTwist, for further detail on this subject), however the process becomes far easier and the end result will be far more effective with clarity on what we want to say and who we want to say it to.


How does planning help design?

A website homepage will push the core messages in a design that will enage our core customer groups. However it’s most important function is to quickly and clearly direct the website visitor (potential customer) to the product or service page that is most relevant for them.

By breaking down the products and services by customer group and at the same time having a good understanding of the benefits that are most relevant to each group we will be able to design product and service pages that will enable us to focus our communication towards the needs of our potential customer, increase engagement and ultimately increase sales leads and revenue.

This article is based on the “MintTwist Method” for Website planning. MintTwist is an International Web Agency with offices in London, Dubai, Switzerland, Italy and Portugal.

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Support the Herts Air Ambulance and enjoy an evening out that you won’t have to persuade the other half to attend!

MintTwist is keen to lend our support to this worthy cause. Air amblances really can make the differrence between life and death. There is no doubt that countless lives have been saved by their incredible skill and dedication.

In aid of the Herts Air Ambulance – ‘Petrol Heads and Pampering’ will be held at Porsche Centre Hatfield on Thursday 14th April between 7pm and 10pm. Ex-Top Gear Presenter and Sunday Times Columnist, Jason Dawe, will host the evening; with new and classic Porsches to admire and a rare opportunity to have a guided tour of the Porsche Workshop by highly trained technicians.

Michelle de la Bertauche, Fundraising Manager for the Herts Air Ambulance, said: “This will be a fantastic event with so much going on – we’ve already had lots of interest. We will be raising vital funding for the Herts Air Ambulance, which costs £130,000 every month to enable it to continue to fly its life-saving missions. We can’t thank The Porsche Centre enough for giving us the exclusive use of their showroom for this event, it is such an exciting opportunity.  We’ve also had huge support from other local businesses, it looks set to be a great evening we are all really looking forward to it.”

Date: Thursday 14th April 2011

Time: 19:00 – 22:00

Location: The Porsche Centre, Hatfield Business Park, Hatfield AL10 9UA

For more information please contact Hannah Ashby, PR & Marketing Coordinator on:-

01787 226118

Click on the image above to expand

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MintTwist are proud to announce the re-launch of SmoothRed – an epic site that organises wine tours in France. SmoothRed offer bespoke, tailor-made wine holidays and trips. Whether you’re interested in a short break or a luxurious, 10 day tour – SmoothRed cover it all!

MintTwist were tasked with redesigning the website and bringing a fresh feel to the website. It is now also integrated with a CMS to make it easy to edit for the client. MintTwist are also excited to work with SmoothRed on a web marketing campaign to promote them through SEO and online marketing.

Visit www.smoothred.co.uk.

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For those working in the web design industry, browser choice is often a topic filled with debate. For anyone who surfs the net browser choicer can also be a very personal matter and recent data suggests that browser choice is increasingly diversified.

In the beginning there was Netscape Navigator. However by 2002 the browser had all but disappeared. This was primarily down to the growth in Internet Explorer, and the dwindling development efforts by the Netscape Corporation.

Internet explorer is a bit like Ghenkis Khan and the Mongol Empire. Perhaps not the most obvious comparison, but give me a chance. So, Internet Explorer was launched in 1995 and by 2003 had a market share of close to 95%. Between the year 1206 and 1280 the Mongol Empire grew to stretch from Korea to Moscow.

The rapid expansion of the Mongol Empire is much like Internet Explorers rapid growth in popularity. The development of Internet Explorer was also fairly rapid and progressive. The Mongols were also progressive and introduced new technology and new thinking into a medieval Eurasia.

However like all Empires, over time cracks begin to appear. For the Mongols, their days of power were numbered and to make matters worse the epic trade routes that were built up now helped spread the Black Death which decimated both Mongol and other populations.

browser warsIn 2010 Internet Explorer had a market share of 60% which is a long way of its 2003 peak of 95%. This begs the question, what happened? The answer is quite straightforward. Mozilla happened.

Mozilla created the web browser Firefox and it really came into its own with its 3.5 and 3.6 versions and now their latest version, Firefox 4 is available to download. The browser is currently competing with Internet Explorer for top spot, but right now it has a market share of about 30%.

Internet explorer was never going to maintain a market share of 95%. Competition from Mozilla, Google’s Chrome and Safari ensured this. In my own experience having started with Internet Explorer, then on to Google Chrome, I am now using Firefox 4 and have found it to be an excellent web browser.

In my field of SEO and web marketing I believe Firefox offers me the best web browsing experience. It is well designed, easy to use and highly customable. The amount and variety Firefox Add-ons available is exceptional and definitely provides me with very important data and information.

Greg Jacobs

Content Manager
http://www.minttwist.com

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Web marketing DubaiIt was recently announced by MasterCard that online shopping is a growing trend in Dubai. According to the company, the percentage of people who use the internet to carry out their shopping grew from 29 per cent in 2009 to 42 per cent in 2010.

The MasterCard study showed that the most influential group are those between the age of 25 and 44 and within that group, those between 35 and 44 will use online shopping more frequently. There are a number of explanations for this but perhaps the most obvious and logical is that those aged 35 and above will have more disposable income.

Furthermore, the study also showed that online shopping is becoming increasingly popular for women in Dubai and the wider UAE. The data suggests that 7 per cent more women are using the internet for shopping compared to last year.

The market research carried out by MasterCard involved 8,500 consumers in the region. This has provided rich data which has generated some useful information. For example it showed that the leading categories in the UAE in 2010 included airline tickets, hotel bookings, home appliances and electronic products, clothing, restaurants and home food delivery.

As the online market continues to flourish in the UAE, the key to maximising its effectiveness is to ensure that there is strong internet penetration. After a slightly slow start the UAE now has approximately 75% of its population online which is a very healthy figure.

So what does this mean for web design in Dubai and other parts of the UAE? It suggests that as the internet becomes even more popular in the region the more demand there will be for web design, web marketing and SEO from business community.

As a relatively young online market, the UAE provides excellent opportunities for businesses as the level of competition is still quite young and relatively small. If for example you want to dominate a keyword in Google.ae it is important to invest in SEO and web marketing now rather than wait a couple of years only to find that a competitor has pulled out a massive lead.

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The UAE has become an important financial location in recent years having attracted billions in investment from businesses around the world. Dubai is a key location within the UAE and projects such as the Burj Al Arab and the Burj Khalifa along with a host of other modern architecture projects are synonymous of the city and its ambition.

Sadly though this does not mean that Dubai is free from global economic forces and so in 2009 the GDP contracted by 2.4 per cent. This was due to a plunge in the property and construction market which was, and still is, crucial to this Arab emirate.

However property and construction is not all that Dubai has to offer. International trade and tourism play a big part in Dubai’s economy. It is thanks to this that the Dubai Statistics Centre can state that they expect GDP for the whole year to increase by about 2.2 per cent, having increased by 2.4 per cent so far.

Dubai metro

The other key economic sector for Dubai is tourism. In fact with limited oil reserves it could be argued that tourism is the future for the country and therefore the priority. Judging by some of the construction projects you would assume that Dubai’s leadership is acutely aware of this.

What does this mean for web design in Dubai? Well, web design Dubai is in fact a young part of the economy but as the number of businesses and organisations increase so will the demand for top quality and professional web design. Be it internet projects or intranet projects, big business or small business, all will require web solutions.

The infrastructure in the UAE region has improved significantly and will continue to improve. Projects such as the Dubai Metro have had an excellent response from commuters. Other digital projects such as Dubai’s e-government site are an example of the kind of integration between government, businesses, public services and people which will all contribute to the continued success of Dubai.

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World Summit AwardSince the internet was developed digital content has come a long way. If you look at web pages of the mid to late 1990’s you will find that they are much more simplistic, both in terms of appearance and functionality.

Fast forward to 2011 and the internet, some might argue, has become the eighth wonder of the world. The difference between the internet in 1996 and 2011 is integration. Today the internet forms an integral part of our lives and even forms part of our identity.

For half a billion people at least, there is a site which allows you to share with the world your life and everything about it. Yes the Facebook generation is here, they are here to stay and content is king. The Facebook generation has grown up with the modern glossy internet which has evolved to become incredibly technical and capable with lots of potential.

However, content is not universal. Different people in different countries will interpret content differently. Different languages are spoken in different countries and the way people will read will be vary across regions and countries. Therefore the design of a website and the content within are the two most important factors for success.

Showcasing digital content gives web designers and developers from around the world the opportunity to raise their profile. Events such as the World Summit Awards allow web design Dubai to compete and showcase its work amongst the best.

The WSA competition sets out to determine the world’s best and most innovative e-content and ICT technology. Winning this competition gives tremendous international recognition which is why web designers and developers from around the world are so keen to win this prestigious prize.

Web design UAE is pushing hard to meet the deadline of March 17th.After last year’s competition there was a lot of interest following the success of the ‘Hesabi –My Math’ project. It was judged to be a great product for children because it makes learning more enjoyable and more like a game which maintains children’s attention levels.

Innovations and success such as this has paved the way for technology in the region. The web design and development market along with web marketing and SEO is progressing at a rapid pace in the UAE as is the demand for such services.

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On 1st March, the Advertising Standards Agency (ASA) extended its CAP Code to regulate non-paid for online marketing communications. This covers a company’s websites and other websites, such as Facebook and Twitter, where a company’s marketing messages are being communicated. The ASA already has the power to regulate paid-for online advertising such as banner ads, pop-ups and pay-per-click.

Why is this happening?

Over the last three years, the ASA has received over 4,500 complaints about non-paid for advertising. They were unable to act in these cases. A government review last year on the sexualisation of young people highlighted how more and more messages to this group are communicated online but the existing Code could not protect them. The ASA have said that it has the “protection of children and consumers at [its] heart”.

What do the extended regulations now cover?

Any non-paid for marketing communications where a product or service is being promoted, such as the company’s site, are now included. Crucially the marketing messages you send through social media sites such as Facebook and Twitter are part of these regulations.

Are any websites exempt?

This applies to all UK websites, even if the domain is not .co.uk.

What should I do?

You may want to review your company’s website and non-paid for advertising. The CAP code has been developed “to ensure marketing communications remain legal, decent, honest and truthful.” Ifyour marketing communications reflect this (online and offline) then you have nothing to worry about.

What happens if someone blogs or Twitters about my company and what they say violates the regulations?
The CAP Code calls this “user generated content”. The ASA cannot regulate what people say about your product or service. However, it would be subject to the regulations if you were to use what they have said in your marketing communications.

What will the ASA do if it finds a company in breach of the code?

The ASA will do one or more of the following:
• “Name and shame” the company on the ASA website
• With the co-operation of search engines, remove paid-for advertising links to the page that has the offending marketing message
• Place ads online that brings attention to the company’s non-compliance

Where can I find out more?

Check out the ASA’s Digital remit advice. They are also running seminars and offer a website audit service.

The future…

It will be interesting to see in the coming months how the ASA discovers non-compliant sites and messages, and how realistically it can deal with marketing messages going out via social media. Given the thousands of websites in the country and marketing messages thrown at us every day, it is impossible for them to police each one. They will need to rely heavily on the public to complain about adverts and messages they think are misleading.

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This post was written by Victoria (Operations Manager at MintTwist). MintTwist are a leading web design London agency offering a full web service that also includes web marketing and SEO London.

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Tommy FlowersThe name Tommy Flowers probably means very little to just about everyone which is a shame because without Tommy Flowers it is more than likely I would not be here writing this blog.

The genius of Tommy Flowers was obvious from a young age and he eventually earned a degree in electrical engineering from the University of London. The very concept of electrical engineering was relatively novel in the 1920’s but Tommy Flowers knew it was the future.

Tommy later gained experience working on telephone exchanges and by 1939 became convinced that a completely electronic system was possible. At the very same time, Europe was descending into the chaos of war which would soon drag the rest of the world and Tommy Flowers into it.

Alan Turing, another technological hero, was working for the British government breaking German codes. He developed the world’s first algorithms and was literally years ahead of the competition. Eventually Turing heard about Tommy Flowers and asked him for help.

The reason he asked him for help was because the latest code breaking methods being used at the time required large amounts of data input which by hand would be completely impractical. However if an electronic machine could be made which could break codes by inputting large quantities of data then any German code could be broken.

The key for Flowers was valves, lots of them. To put things into context, at the time the most complicated electronic device used about 150 valves. Flowers proposed that his machine which he names ‘Colossus’ would use 1800 valves. Sadly the British government and the Ministry of Defence were yet to be convinced and rather than offering their help told him to make do on his own.

Colossus

Undeterred Tommy poured every ounce of energy, every second of concentration and every penny he had into his ‘Colossus’.  After eleven months, Flowers and his devoted team built ‘Colossus’. The world’s first computer was born and immediately set about breaking German codes. Later the ‘Colossus Mark 2’ was built which used 2400 valves.

German intelligence became British intelligence immediately. The Allies now had a massive advantage over the Germans and with their new intelligence were able to dominate the war at sea, the war at air and the war on ground. The D-day landings, which marked the beginning of the end for Hitler, used vital information gathered by ‘Colossus’.

The Supreme Commander of the Allied forces, Dwight D Eisenhower went for a meeting at Bletchley Park, the home of ‘Colossus’ and the code breakers, on the 1st of June 1944. There he was handed a decryption made by ‘Colossus’ which showed that Hitler did not want additional troops to be sent to Normandy. Eisenhower turned to his staff and said “We go tomorrow.”

Without the work carried out by Tommy Smith and the code breakers at Bletchley Park it is quite possible that the outcome of World War 2 would have been different. Tommy Flowers is my technological hero because he built the first computer which broke the German codes which won us the war and brought freedom to Europe and the world.

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The Next Big Search Engine?

Bing is a rising contender in online searchFor a long time Google has been the undisputed heavyweight in search.  Ever since it was first launched more than ten years ago, it has won over fans with its simple interface and focus of returning the most relevant results in the quickest time.  Google has definitely helped the Internet’s association with the fast, almost instant, availability of information.

When Google first launched, there were a number of competitors vying for the lion’s share of online search – Yahoo, AOL, MSN, Ask, Alta Vista, Lycos and many more.  Google seemed to arrive and blow everyone else out of the water and show no signs of slowing.  It’s now almost impossible to imagine using the Internet without Google – it ranks as the number one website for many countries according to Alexa.  Its market share of search is as much as 85% globally and it continues to provide new services such as Maps, Places, Gmail and Docs.  Google has now even become immortalised in the English language with the verb ‘to google’.

What happened to the other search engines then?  Yahoo continues to be a key player in the US especially.  However, its usage seems to be slowly losing ground to competitors.  Microsoft’s newly re-launched search service, Bing, is expected to leapfrog Yahoo in the next 12 months to be the second largest search engine.  Check below to see a table showing the top search engines in the US for December 2010 (according to comScore):

Search Engine Statistics for America

As you can see, Google totally dominates the US search market. But what about globally? Based on Net Market Share data for 2010, we can see that Google performs even better worldwide than in the US:

Global Search Engine Statistics

Google has an unprecedented market share – no other search engine even comes close! Interestingly, you can see that Chinese search engine Baidu ranks at number three. This is an amazing achievement considering the narrow demographic it caters to (bearing in mind Baidu is largely only used in China whilst Google is global).

What next for the online search industry? Well, it is hard to imagine any other search engine being able to dislodge Google’s strong hold but let’s look at some hypothetical contenders:

1. Bing

Yes, Bing! Although probably not going to beat Google, many people forecast it to become the second most used search engine soon. Coupled with the merger with Yahoo and it is easy to see how Bing will become more of a competitor for Google.

2. Baidu

Baidu is arguably the most significant contender to Google. Whilst it may only reign supreme in China, China’s population is expected to grow and its economy recently dislodged Japan as the world’s second largest – arguably whoever can crack the Chinese Internet market is in for a good future. What will be key though is if Baidu can branch out to other geographies. Interestingly, its ranking in other neighbouring areas is less significant. According to Alexa it is the 7th most popular in Hong Kong whilst only being 9th in South Korea and 15th in Taiwan. Baidu’s growth overseas will be the most important factor in determining whether it will be a genuine competitor to Google or not.

3. YouTube

Yes, I know it is not technically a search engine but you do search on it! Interestingly, YouTube recently become the second largest search engine in terms of monthly searches performed. This represents a huge shift in the way people are searching for information. As broadband becomes the norm and advertisers continue to embrace online media, media-rich content is becoming standard. YouTube (which Google owns) highlights two things about the Internet. Firstly, Internet users enjoy communicating and secondly, text is no longer enough. Neither is animated gifs. For SEOs, web marketers and anyone associated with the web world – ignoring the power of YouTube and multi-media search may prove to be a mistake.

4. Facebook

Last but not least, a small website you might not have heard of yet. Facebook’s growth has been unparalleled – adding hundreds of thousands of users daily. At the moment, Facebook is still very much centred around users and people. You can’t search for information in the same way but more and more information is getting uploaded to Facebook pages for people to ‘like’. Additionally, Facebook gives companies and individuals the ability to speak directly to visitors in a way that is not often afforded to them on websites and traditional media.

So there we have it! Google is probably going to continue to be the undisputed search behemoth but there are numerous contenders vying for second place. What will be most interesting is to see how traditional search engine alternatives develop. As Facebook gears up to launch its new communication platform (including emails), does this signify Facebook’s intent to become the new Google? We will have to wait and see! What are your predictions for the online search industry?

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MintTwist are a leading agency for web design in London. We are also a leading company for SEO and web marketing in London. Colin is part of the web marketing team and you can contact him here: colin@minttwist.com.

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The start of 2011 has been an eventful to say the least. At the centre of this activity has been the Middle East, in particular Tunisia and Egypt. The highly respected BBC correspondent John Simpson compared the events in Egypt to the fall of the Berlin wall.

Watching a revolution unfold on television is a fascinating experience. What’s even more fascinating is that the internet and social media in particular were key components of the revolutions in Tunisia and Egypt. An army of bloggers and tweeters in Egypt and Egyptians around the world were at the heart of the uprisings.

social media egyptTahrir Square was the epicentre of the revolution and once the protesters took control of the square and organised it, at the very centre were the bloggers. The job of blogging was made much harder as Egypt’s internet service providers were forced to shut down in an attempt to make it harder for demonstrators to get organised and limit the flow of information to the international community.

By the time Egypt’s internet was largely shut down the news of the demonstrations had already gone around the world and back again. The speed of information thanks to the internet and social media is what ensured the news of the protests went global in minutes.

Sadly, as is the case with most revolutions, it cost lives. It is estimated that at least 300 people died and hundreds more were badly injured in the Egyptian revolution. If free and fair elections can be held in Egypt within six months, as the military which now controls the country has promised, those who died will not have done so in vain.

One individual really caught my attention during the Egyptian revolution. Wael Ghonim is Google’s head of marketing for the Middle East and Africa. Such is his influence that he was arrested on 25th of January and not released for twelve days.  Upon his release and following an emotional interview on television thousands of supporters joined a Facebook page in his honour which states “We authorise Wael Ghonim to speak on behalf of the Egyptian revolution.”

Wael Ghonim is not a politician. He is not a man who seeks power or accepts that he at all special. However, because of his position in Google he was seen as a major threat to the ousted president Mubarak which resulted in his arrest and it could be argued this made him a political prisoner.

For the revolutionist, the demonstrator and the protestor, Facebook, Twitter and blogs are their voice to the outside world. To a dictatorial regime Facebook, Twitter and blogs are powerful weapons that must be contained. The only problem is that the internet and social media has taken root and digging it up is impossible.

 

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People do not read websites like newspapers or books.  Reading from a computer screen is a more laborious process and can be 25% slower than reading from paper.  Readers are put under pressure to scan the page and select information relevant to them.

With this in mind, writing copy for your site can seem terrifying.  How do make sure visitors find what they want?  How can you engage them more?  Writing good content is not impossible but it does take practice.  Here are our top ten tips to get you started:

1.     Headlines should tell users what the page is about.  Being too clever can backfire.

2.     Make the first sentence after the heading count.

3.     Use 50% less copy than you would for printed material. If you have more to say, move it to secondary pages or make it available to download as pdf.

4.     Put keywords, statements and important information in bold.  This helps users pick out what is important to them quickly.

5.     Break copy up.  Use bullet points and sub-headings to make copy more scannable and easy to read.

6.     Structure copy using the inverted pyramid style so users get the most important information first before drilling down to detail.

7.     Avoid marketing language.  This bogs users down with unnecessary words to process.  They need to get information quickly.  It can also turn them off.

8.     You don’t have to be polite.  This delays users so “welcome”, “please” and “thank you” can be dropped without being rude.

9.     Avoid using “Click here”.  As well as being lazy, it is a no-no for disability standards.  Replace it with an action and tell you reader what will happen, e.g. Visit the MintTwist blog for awesome posts.

10.  FAQ and Help pages should get to the point.  Don’t be afraid to say yes or no – it’s the answer people are looking for.  Say it, then explain.

Writing great copy is important for web design London and SEO London campaigns.

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You’ve spent months planning and talking about your new website.   Agencies have been interviewed and briefed, you’ve looked at designs and waited patiently for the build to finish…but one thing is missing.   Content.

Content is often the last thought but it should be one of your first. Writing what goes into your website at the beginning:

  • Helps you focus on the structure and aims of the site.   By thinking through what will go on the site, you are more likely to drop redundant sections and develop better ones.
  • Assists web designers in producing better more accurate designs.   What you have written informs and inspires them about your company.
  • Minimises development time – you will receive a test site that is 95% complete, leaving you free to concentrate on fixing bugs and making final tweaks, rather than feeling the pressure to produce hundreds of words.
  • Gives you a head start with SEO.   With your content written, you can start planning your SEO strategy and give your site the best possible launch.

Creating content can quickly become an elephant – weeks away from launch it is a small speck in the distance. Suddenly it’s large and looming. One of the biggest reasons people put it off is that they are unsure how to write engaging copy, and copy that will work for SEO. Good copy can reap big returns so it is worth taking the time to research how to do it properly. Check out our Top Ten Tips for Web Copy and the Short Guide to SEO from MintTwist and kick start your content today.

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